Terms of Service
Last updated: July 18, 2026
Welcome to UTILCK.
Throughout this website, the terms "we", "our", "us", and "the Site" refer to UTILCK, operated by Recvo Co., Ltd.
By accessing our website, browsing our store, or purchasing products from us, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, please do not use our website or services.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products or services for any unlawful or unauthorized purpose.
You must not introduce viruses, malware, or other harmful code to this website.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any lawful reason.
Information transmitted through our website, excluding payment information, may pass through various networks.
Payment information is always encrypted during transmission.
3. Products & Services
Some products are available exclusively through our online store.
We make every reasonable effort to display product images, colors, and descriptions accurately. However, actual products may differ slightly depending on your device or display settings.
We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing without prior notice.
4. Orders
Submitting an order constitutes an offer to purchase.
All orders are subject to acceptance by UTILCK.
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Once order processing has begun, cancellations may no longer be possible.
5. Shipping & Fulfillment
Products may be shipped directly from our trusted international suppliers and fulfillment partners.
By placing an order, you agree that the shipping information necessary to complete delivery may be shared with our logistics partners.
6. Pricing
Prices may change without prior notice.
Displayed prices may not include shipping charges, customs duties, import taxes, or other government fees.
Any applicable import duties, taxes, customs duties, or other government fees are the responsibility of the customer.
7. Delivery
Estimated delivery times are provided for reference only and are not guaranteed.
UTILCK is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other events beyond our reasonable control.
Customers are responsible for accepting delivery or collecting their package within the shipping carrier's designated holding period.
Risk of loss transfers to the customer once the shipment has been handed to the shipping carrier.
8. Returns & Refunds
All purchases are subject to our Return & Refund Policy.
Please review that policy for detailed information regarding refunds, replacements, and returns.
9. Intellectual Property
All content on this website, including logos, graphics, photographs, text, product descriptions, design elements, and software, is the intellectual property of UTILCK or its licensors.
No content may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written permission.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for their content, privacy practices, availability, or terms of use.
11. Personal Information
Your personal information is handled in accordance with our Privacy Policy.
12. Disclaimer
We do not guarantee that our website or services will always be uninterrupted, secure, error-free, or free from harmful components.
All products and services are provided on an "as is" and "as available" basis.
13. Limitation of Liability
To the fullest extent permitted by applicable law, UTILCK and Recvo Co., Ltd. shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website, products, or services.
14. Indemnification
You agree to indemnify and hold harmless UTILCK, Recvo Co., Ltd., and its affiliates, officers, employees, partners, and service providers against any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of our services.
15. Termination
We reserve the right to suspend or terminate access to our website or services immediately if these Terms are violated or if we reasonably believe such action is necessary to protect our business or other users.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Japan.
Any disputes arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Japan.
17. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page with an updated "Last updated" date.
18. Contact
If you have any questions regarding these Terms of Service, please contact us.
Phone: +81-3-5002-0345
Email: support@utilck.com
Operated by Recvo Co., Ltd.
We typically respond within 1 business day.